Why Families Choose Our Millbrae Funeral Home

Pink cherry blossoms in bloom

Why do families choose CHAPEL OF THE HIGHLANDS after comparing us to other mortuaries?

We are a 100% independent, family owned and operated, funeral chapel and we can pass that advantage on to the families we care for…
We’ve been giving personalized service and the highest quality of care to tens of thousands of families since we first opened in 1952…
Our good reputation has been earned over the years and is highly respected on the Peninsula, the Bay Area and California…
Since we’re a smaller, family operated mortuary, we can give families the kind of personal attention and care that’s difficult for larger operations or corporate owned funeral homes to give…
If you compare our costs to other mortuaries or cremation societies, you will find that we strive to fairly offer the lowest possible cost while giving the highest level of service to the families we care for…
Unlike well known cremation societies we never require you to pay for unnecessary “membership fees”…
We will help to make it easy for you to pre-plan a complete traditional funeral or a low cost cremation service…
We offer very easy to arrange pre-paid insurance policies, setting aside funds for the future and helping to lighten the financial burden on your surviving family…
We’re very proud of our highly qualified staff. We truly do care about the people in our community and sincerely want to help your family, if it’s ever necessary…
We are always on call and will do our best to assist you 24 hours a day…
We are proud to receive regular compliments about our bright and beautiful facilities. When compared to others, you will find that we offer a more inviting atmosphere, much like a comfortably decorated home…
We are also proud of our carefully cared for automotive equipment which we also receive regular compliments on…
We are conveniently located at the heart of the peninsula, midway between San Francisco and Santa Clara County, 5 minutes from San Francisco International Airport.

* On a regular basis our Chapel receives thank you remarks and notes for our help. Click here to sample a few nice thoughts from families we’ve cared for…

WHAT FAMILIES ARE SAYING...

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My experience with Paul Larson at the Chapel…

My experience with Paul Larson at the Chapel of the Highlands was as good as it could be during this sad time. I had no idea what to do when a loved one passes, and Paul Larson at The Chapel of the Highlands explained the whole process to me and made it as easy as possible. During this most difficult time Paul was there to help me every step of the way.

I called him when my uncle was in hospice, and he told me that when my uncle passes to call immediately, and they would come and remove his remains. He then arranged everything needed for a wonderful service. He contacted the Veterans Administration to arrange a military service, he made the arrangements with the cemetery and the florist so that everything went smoothly at the service, and since my uncle was not religious and had no pastor, he performed a wonderful eulogy at the service.

I highly recommend the services of Paul and the Chapel of the Highlands!

Wesley W.

Review from

Yelp

Maryah Tucker

The staff at Chapel of the Highlands went above and beyond for me and my family. I believe the first time I attended a service there, I was around seven years old. Being part of a large, multi-generational family, I have unfortunately found myself attending services there at least once a year for much of my life. As an adult, I’ve had the responsibility of taking a more hands-on role in funeral planning, and I’d like to share three experiences. The first was for my uncle—while not related by blood, he was absolutely family. There was significant family drama leading up to the service, including a grandchild sending threatening messages. When the staff became aware of the situation, they handled it with professionalism and care, arranging for support to be on standby if needed. Thankfully, it wasn’t necessary, but Paul was fully prepared to take care of it. The second experience was a little over a year ago, when I was making arrangements for my own mother. Paul, the owner, sat with me through the process. He and his staff were incredibly professional and compassionate. Paul made sure I understood all my options and gently reminded me to take my time—he made it clear he was there for me, without rushing me at all. The third experience was about two months ago, when I was there in my professional capacity as a minister. I was asked to support a husband making arrangements for his wife. I watched as a man, in deep grief, struggled to process what was being said. For the first time, I wasn’t the family member making decisions—I was observing. The staff at Chapel of the Highlands handled everything with patience, professionalism, and genuine care. Walking through these difficult moments is never easy, but it brings comfort knowing that Paul leads a team that is caring, hardworking, and professional. While I wish I never had to return under such circumstances, I know I will continue to trust and recommend their services to anyone going through such a difficult time.

Review from

Google

The staff at Chapel of the Highlands went…

The staff at Chapel of the Highlands went above and beyond for me and my family. I believe the first time I attended a service there, I was around seven years old. Being part of a large, multi-generational family, I have unfortunately found myself attending services there at least once a year for much of my life.
As an adult, I've had the responsibility of taking a more hands-on role in funeral planning, and I'd like to share three experiences.
The first was for my uncle--while not related by blood, he was absolutely family. There was significant family drama leading up to the service, including a grandchild sending threatening messages. When the staff became aware of the situation, they handled it with professionalism and care, arranging for support to be on standby if needed. Thankfully, it wasn't necessary, but Paul was fully prepared to take care of it.

The second experience was a little over a year ago, when I was making arrangements for my own mother. Paul, the owner, sat with me through the process. He and his staff were incredibly professional and compassionate. Paul made sure I understood all my options and gently reminded me to take my time--he made it clear he was there for me, without rushing me at all.

The third experience was about two months ago, when I was there in my professional capacity as a minister. I was asked to support a husband making arrangements for his wife. I watched as a man, in deep grief, struggled to process what was being said. For the first time, I wasn't the family member making decisions--I was observing. The staff at Chapel of the Highlands handled everything with patience, professionalism, and genuine care.

Walking through these difficult moments is never easy, but it brings comfort knowing that Paul leads a team that is caring, hardworking, and professional. While I wish I never had to return under such circumstances, I know I will continue to trust and recommend their services to anyone going through such a difficult time.

Ryah T.

Review from

Yelp